Terms and Conditions

Effective Date: 25/05/2025

These Terms and Conditions (“Terms”) govern your use of Loujo, a digital educational platform designed to support dyslexic children through AI-generated songs and videos. By accessing or using Loujo, you agree to be bound by these Terms.

Loujo is owned and operated by:

Octananna Ltd
Company Registration Number: 15943119
VAT Number: 480 9086 67
Registered Address: 124 City Road, London, EC1V 2NX, United Kingdom
Email: alex@learnwithyuno.com

1. Definitions

  • “Loujo”, “we”, “us”, “our” refers to Octananna Ltd.

  • “User” refers to anyone accessing or using the platform, including school staff, parents, or students.

  • “Platform” refers to the Loujo website, dashboard, and related digital services.

2. Eligibility

By using Loujo, you confirm that:

  • You are at least 18 years old or using the platform under the supervision of an adult (if under 18).

  • You have authority to agree to these Terms if registering on behalf of a school or organisation.

3. Subscription and Pricing

School Licensing

  • Monthly: £249.99 per school

  • Annual: £2,499 per school (save 17%)

School licences include:

  • Unlimited teacher accounts

  • Student access with analytics

  • Curriculum-aligned song and video generation

  • Safeguarding and progress tracking features

Parent Subscriptions

  • Monthly: £6.99

  • Annual: £69.99 (save 17%)

Parent subscriptions include:

  • Personalised song access

  • Limited quiz and progress features

  • Home-based learning insights

All prices include VAT unless stated otherwise. Payments are processed securely through third-party payment providers.

4. Free Trials and Promotions

We may offer time-limited free trials or discounts. Unless cancelled before the trial ends, the subscription will auto-renew at the regular rate.

5. Cancellations and Refunds

Subscriptions can be cancelled at any time via your Loujo dashboard. No refunds are issued for unused time on monthly subscriptions. Refunds for annual subscriptions are provided on a pro-rata basis only if requested within 30 days of payment.

6. Acceptable Use

You agree not to:

  • Share login details with unauthorised users

  • Copy, modify, or distribute Loujo content without written permission

  • Use the platform for unlawful or abusive purposes

  • Upload offensive or inappropriate content

Violations may result in account suspension or termination.

7. Intellectual Property

All content on Loujo — including generated songs, quizzes, platform design, and original code — is the intellectual property of Octananna Ltd or licensed third parties. You may not reproduce or republish any part of the platform without permission.

8. Limitation of Liability

Loujo is provided “as is” without any warranties. While we aim for educational accuracy, we do not guarantee outcomes or results. Octananna Ltd is not liable for:

  • Loss of data, revenue, or access due to technical issues

  • Errors in AI-generated content

  • Disruptions caused by third-party services or APIs

Our liability is limited to the amount paid for services in the 12 months prior to the claim.

9. Privacy and Data Protection

Your personal information is collected, stored, and used according to our Privacy Policy. We are fully compliant with the UK General Data Protection Regulation (UK GDPR). For questions, contact: alex@learnwithyuno.com.

10. Termination

We reserve the right to suspend or terminate any account at our discretion if the Terms are breached or misuse is detected.

11. Changes to Terms

We may update these Terms at any time. You will be notified of significant changes via email or platform notice. Continued use of the platform indicates acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved under the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For any questions or concerns regarding these Terms, please contact:

Alex Molokwu
Founder, Loujo / Octananna Ltd
📧 alex@learnwithyuno.com